Privacy Policy

Priority

At FixCandle one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by FixCandle and how we use it. If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information that they shared and/or collected in FixCandle.com or FixCandle.se. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we ask for it. If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of the message, and any attachments you send us.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website

• Improve, personalize, and expand our website

• Understand and analyze how you use our website

• Communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing purposes

• Send you emails

• Find and prevent fraud

Third Party Privacy Policies

FixCandle’s Privacy Policy does not apply to other advertisers or websites. We encourage you to consult the respective Privacy Policies of third-party ad servers for detailed information on their practices and how to opt-out of certain options.

GDPR Data Protection Rights

We want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of updates by posting the new Privacy Policy on this page.

This policy is effective as of 20241011.

Contact Us

If you have any questions about our Privacy Policy, please contact us at hi@fixcandle.com.